Mature Adult News

The traditional method for the Senior Citizens Bureau of getting information to seniors has been to provide them with the data on an as-needed, via the website or to publish reference books, periodicals, listings or other printed materials. Many times, these methods have several major drawbacks. They are cumbersome for seniors and expensive for providers to maintain.
Printed materials rapidly become out of date, requiring frequent reprinting. In the meantime, the only information available to the user is incomplete, or worse, incorrect. Also, the information is sometimes difficult to cross-reference and search. Many times, seniors and their caregivers want to be able to access accurate and up-to-date information on providers and companies at any time.

With the Senior Citizens Bureau’s Elder Info Line, these issues are no longer an issue. Putting the information on a database-driven hotline, however, generates enormous advantages. Probably most significant is that only this one set of data needs to be maintained, since all users come to the same source. The information is also available online. Changes to the information appear rapidly, and so the content is fresher and more accurate for all users. Since everyone is viewing the data dynamically, it is easy to make use of the power of the database management system to allow the user to query the data to obtain exactly what they are looking for, at any time, 24 hours a day/7 days a week.

Generally, this is not difficult to do because the data is probably stored and cataloged in our database already and can be accessed in real time from either the website or 24 hour hotline.

Key Benefits

Save A Tree/Reduced Publishing Expense

Since printing is eliminated, and physical delivery of the materials is no longer needed, cost savings are likely and often are dramatic. Improved Information Accuracy and Timeliness
Changes to information appear quickly, so the user always gets the latest version of the information.

Greater User Satisfaction

Access to information is more tailored to the user’s needs, greatly enhancing the value of the data. More powerful insights can often be gained since the information is more easily cross-referenced.

More Frequent User Contact

Frequent data updates allow users to come back to the hotline or website to obtain new data, resulting in more frequent contact with your interested users.

Enhanced Opportunities to Enhance Service

It is easy to obtain user feedback and opinions while they are using the hotline or website. This can be used to quickly improve the services offered, resolve disputes & complaints and delivers in ways specifically targeted to the users wishes.